Need Help With Your Rebate?

We're here to help. Check our FAQs for quick answers or send us a message and our support team will respond as soon as possible.

Our support typically responds within 2-3 business days.
Monday - Friday 7:30 a.m. - 4:00 p.m. Eastern Time

Get quick answers

Visit our FAQs Answers to common questions Track your rebate Check the status of your submission

* Required Fields

1

Your Information

Tell us how to reach you.

Name
Email Address
Phone Number
Address 1
Address 2 (Optional)
City
Province
Postal Code
Country
2

Tell us about your rebate.

Rebate Information

Rebate or Offer Name (if known)

You can find this on your rebate form or confirmation email.

Client Name
How can we help?

Include any details that may help us locate your rebate, such pet owner name, approximate submission date, and the issue you experienced.

3

Preferred Method of Contact

How would you like us to contact you?

Your information is secure and will only be used to respond to your inquiry.
Thank you!

After you submit, you will receive a confirmation email with your request details. Please check your spam/junk folder for replies from PromoTrak Support.